Auto Body Specialists Inc FAQ

Yes! There's an estimator on staff during business hours to give written estimates for insurance claims. You can choose to wait for the estimate to be completed or we can email you a copy of the estimate right to your inbox. As the best auto body shop in Rockford, IL, we aim to make your experience as seamless as possible.

At Auto Body Specialists, Inc., we work with most insurance companies but work for none. Our goal is to repair your vehicle in a timely manner back to the manufacturer’s specifications. Because of this, we do have certain insurance companies we do not work with. For more information, give us a call today! It's our main goal as the best auto body shop in Rockford, IL to get your vehicle fixed efficiently and affordably.

We don't require an appointment for estimates! However, we do require an appointment for vehicle repairs. According to Brandon Gaille, collision repair is the most bought service in the entire auto repair industry. As you might imagine, we can get quite busy in the shop from time to time. When you know you're in need of help, don't hesitate to reach out! Contact us today to get started with the best auto body shop in Rockford, IL.

While we don't offer rental cars, as the best auto body shop in Rockford, IL, we do work closely with Enterprise to provide rental vehicles. If you have rental coverage on your insurance policy, please have your adjuster set up a reservation. If you don't have rental coverage and need help with your reservation, feel free to give us a call.

Yes! Autobody Specialists, Inc. is certified by Mercedes Benz, Honda, Acura, Mopar, Ram, Jeep, FIAT, Dodge, Chrysler, Infiniti, Nissan, Ford, Ford Aluminum, and Subaru. In addition, ABS is a recognized repair shop by Mazda, Toyota, VW, GM, and Hyundai. That said, as the best auto body shop in Rockford, IL, we can work on most vehicles even if they don’t fall under the manufacturers we're certified with.

While there are thousands of variations of colors for different manufacturers, as well as other variables to consider, our paint shop is equipped to match colors very closely while also blending into unrepaired panels to make a seamless finish. As the best auto body shop in Rockford, IL, we'll ensure your repair job looks as good as new!

With an insurance claim, our estimators will send a revised estimate called a supplement to the insurance company for review and approval. Once the supplement is approved, we can move forward with the repairs and order any additional parts.

For more information, give us a call today! As the best auto body shop in Rockford, IL, we're happy to answer any questions about our services.

Your deductible is set by your insurance company and is paid to ABS at the conclusion of your repairs. If you have any questions regarding your deductible, contact your insurance agent or the adjuster for your claim. Give us a call today to learn more about how we can help as the best auto body shop in Rockford, IL.

As the best auto body shop in Rockford, IL, we accept all major credit cards, cash, insurance checks, and personal checks. However, any charges over $1,000 on a credit or debit card will result in a 3% convenience fee.

Yes! As the best auto body shop in Rockford, IL, we always accept tow-ins. We don't have our own tow truck, so if you need a tow during business hours, please call our office. We'll be happy to arrange the service for you. For after-hours or weekend towing assistance, call Ed’s Wrecker at (815) 398-5606.